Help & support

A little help from behind the mystery. Contact support with your app version, device and a short description. Include the purchase reference when relevant. Never send passwords, card details or identity documents.

Sign in with the same account used before. Refresh the credit balance and use purchase recovery for unfinished payments. Install native updates through the original store; the app can check for compatible downloaded updates. For clearer readings, photograph several handwritten lines in good light.

Use Report this reading on a result or horoscope to send it for review. Reporting an unsaved result stores a copy with your report. Keep the receipt reference for follow-up.

Updated: 2026-10-12